Bought our second (and third) trikes from LBC. Staff is friendly, knowledgeable, and effective. Nothing but good stuff to say about all of them. Products are top notch. We drove from San Jose the first time (got a Terratrike Rover Tandem) because they were the only place we could find that had one in stock for test riding. Then when we sold that, we didn’t even bother to think about anywhere else when it was time to get a pair of solo trikes (Catrike Folding Trail). These guys are totally worth the 143 mile (each way!) trip for the expertise, assistance and product line.