Ordering & Warranty
Risk Free Road Test
We carry top quality superior product, and we stand behind it. If, for any reason, after purchasing your Trike, you are not 100% satisfied, simply contact us to discuss the return. Then bring back the trike back to us in its original condition and packaging, and receive a FULL REFUND* minus 10% restocking fee. Items must be received at Laid Back Cycles no later than 3 days after the original sales date. If the unit is returned in less than new condition or refusal of delivery, we reserves the right to deduct for any wear or damages, including excessive mileage. Please save everything that came with your trike.
*Customers having Custom Shop work done or special orders are responsible for the cost of the customization and labor on the original purchase plus cost to return the product back to stock (10%).
Most of the manufacturers warrants to the original owner that all its trike frames, seat frames, and steering components are free of defective materials and workmanship subject to the limitations contained in this warranty. This warranty is limited to the lifetime of the original owner and is nontransferable. Some modelsl carries a 3 year warranty. Warranty is conditioned upon the trike being purchased through and assembled by an authorized dealer, operated under normal conditions, and maintained properly. Warranty does not apply to paint/finish or components attached to the frame. Attached components are subject to the warranty, if any, of their original manufacturer. Warranty claims must be presented to the place where the product was purchased whether that is an authorized dealer or the factory. Proof of purchase must accompany all requests for warranty coverage. WizWheelz reserves the sole discretion to repair or replace any parts covered by this warranty. Replacement parts may be a newer version than those originally purchased. Original owner shall be responsible for all labor, shipping, and travel costs related to repair or replacement of warranted parts. This warranty does not apply to normal wear and tear, or any defects, malfunctions, or failures that result from abuse, neglect, improper assembly, improper maintenance, overloading past specified load limit, alterations (i.e. cutting, spreading, drilling, welding, etc.), collisions, accidents, or misuse.
Laid Back Cycles shall not be liable for any special, indirect consequential, incidental or other similar damages suffered by the purchaser or any third party, including, without limitation, damages for loss of profits or business or damages resulting from use or performance of the product, whether in contract or in tort, even if Laid Back Cycles has been advised of the possibility of such damages and WizWheelz shall not be liable for any expenses, claims, or suits arising out of or relating to any of the foregoing.
If you feel you have a factory warranty claim, contact us. We love our customers, and we want to keep you riding.
Liability Waiver
Riding a bike or trike can result in injury or death. By riding any trikes sold by Laid Back Cycles, the rider is expressly assuming the risk for any injury that may result from same. The owner is responsible for any and all injuries and/or property damages caused by someone riding the owner’s trike. The owner shall indemnify Laid Back Cycles for any damage or financial loss.
Making a Purchase
We accept credit cards, cashier’s checks, money orders, and personal checks.
Accepted credit cards include Visa, Mastercard. We may charge a deposit if your trike is not currently in stock. You may send your credit card information via phone, fax, postal mail, or via our secured server within our online catalog but you must pick up your trike locally.
